New Resident Checklist

New Resident

The Covington Police Department

Covington places a huge importance on the safety of its citizens. The Covington Police Department strives to deliver a high quality service to both residents and visitors, proudly guarding the "Gateway to the South" with honor and distinction. The Department is the largest law enforcement agency in Northern Kentucky with over 100 sworn officers that provide a full range of police services throughout the 19 neighborhoods of Covington. The Police Department also works closely with County and State partners to maximize its resources in the areas of drug enforcement, patrol and other means of combating crime.

All members of the Covington Police Department strive to demonstrate integrity, professionalism, justice, and compassion.

1 Police Memorial Drive
Covington, Kentucky 41011


Covington Fire Department

The mission of the Covington Fire Department is to minimize the loss of life and property resulting from fires, medical emergencies, and other disasters. We will accomplish our mission through fire suppression, emergency medical service, hazard mitigation, fire prevention, fire education, and other emergency and non-emergency activities.

Fire & Rescue Services

The Covington Fire Department provides fire and rescue service from five fire stations utilizing four engines, two ladder trucks, one specialized rescue, and five ALS ambulances. The department also consists of a command staff that leads the fire department in daily operations.

The Insurance Service Organization (ISO) is an independent company that collects and evaluates information about municipal fire suppression efforts in communities throughout the United States. The  data is analyzed using their Fire Suppression Rating Schedule (FSRS) and then a Public Protection Classification (PPC) number from 1 to 10 is assigned to the community. Class 1 represents an exemplary fire suppression program, and Class 10 indicates that the area's fire suppression program does not meet ISO's minimum criteria.

Emergency Medical Services

The Fire Department manages all EMS services for the City and staffs five advanced life support ambulances 24 hours a day, 7 days a week. The ambulances respond to greater than 9,000 calls for service per year. Strategically stationed in firehouses throughout the city, three full-time ambulances and two cross-staffed ambulances serve the residents of Covington.

Emergency Medical Service Units, more commonly known as Ambulances, are dispatched upon 911 Emergency calls and provide transportation to the nearest hospital. The City does bill for this service, and therefore patients utilizing this service will receive a bill in the mail from Intermedix, the Fire Department’s third party billing agency. Any questions regarding this service can be directed to the Fire Department at 859-431-0462 or Intermedix directly at 1-888-987-2083

The Health Insurance Portability and Accountability Act of 1996 or HIPPA requires us to provide you a Notice of Privacy Practices. The Notice of Privacy Practices provides information regarding the protection of your healthcare information.

Fire Stations

Company 1: Headquarters and administrative offices
100 East Robbins Street
Phone: (859) 431-0462 Fax: (859) 431-3315

Company 2: West Covington
1252 Parkway Avenue
Phone: (859) 581-9835 Fax: (859) 581-2796

Company 5: South Covington
1255 Hands Pike
Phone: (859) 356-6809 Fax: (859) 292-2253

Company 6: Peaselburg
1502 Holman Avenue
Phone: (859) 431-3098 Fax: (859) 431-1372

Company 8: Latonia
3315 Church Street
Phone: (859) 581-9918 Fax: (859) 292-2282

Trash & Debris in Street or Alley
Department of Public Improvements: Beautification Division

Trash Not Picked Up
Code Enforcement Department

Potholes; snow removal; street signs
Department of Public Improvements: Right-of-Way Maintenance Division

Sewer & Storm Drain Problems
Sanitation District #1

Vacant Building, Problem Properties
Code Enforcement Department

Suspected Drug Activity, Prostitution, Gambling or other Illegal Activity
The Police Department
911 or 292-2222

Abandoned Vehicles on Street or Alley
Police Department: Traffic Division

Rehab Loans, Housing Programs, Section 8
Housing Development Department

Historic Districts, Plaques & Rehabilitation Questions/Concerns
Historic Preservation Officer

Zoning or Land Use Questions, Building Permits/Electrical Permits
No. Ky Area Planning Commission

Playground, City Garden or City Park Maintenance
Department of Public Improvements: Beautification Division

Planning a Neighborhood Event or Reserving a Park Shelter
Recreation Department

Stray or Vicious Animals; Dog Licensure
Animal Control Officer, Department of Public Improvements

Suspected Child Abuse/Neglect
Kenton County Child Protective Services
Covington Police Department

Streetlight Out
Neighborhood Services

Need a Block Watch Group in Your Neighborhood?
Covington Neighborhood Watch, Inc.
Barb Cook

General Complaints (if not addressed, despite calls to the appropriate department)
Ombudsman's Office

Housing, Employment, or Public Accommodation Discrimination Complaint
Kentucky Commission on Human Rights
City Solicitor's Office